Exchanges

At Cushybee, we want you to love what you wear. If you need a different size or receive a damaged or incorrect product, we’re here to help.

Exchange Eligibility

We offer exchanges only. Returns and refunds are not available.

You can request an exchange if:

  • You received the wrong size.

  • You received a damaged or defective product.

  • You received an incorrect item.

Exchange Conditions

To be eligible for an exchange:

  • The request must be made within 7 days of receiving your order.

  • The product must be unused, unwashed, and in its original condition.

  • All original tags, labels, and packaging must be intact.

  • Products showing signs of use, washing, or damage caused after delivery will not be eligible for exchange.

How to Request an Exchange

  1. Contact our customer support within 7 days of delivery.

  2. Share your order number along with photos (if the product is damaged or incorrect).

  3. Our team will verify your request and guide you through the exchange process.

Need Help?

For exchange-related assistance, contact us:

Phone / WhatsApp: +91 78141 11826
Email: sales@cushybee.com

Our support team will be happy to assist you.